Course Contents

1. Pre-activity – Build up your company

2. How to Write a Business Letter

3. Specific Business Letters

3.1. Letters of Acknowledgement

3.2. Making a Sale - Sales Letter

3.3. Placing an Order

3.4. Making a Claim

3.5. Adjusting a Claim

3.6. Making an inquiry

3.7. Replying to an inquiry

3.8. New Account Terms and Conditions
 

4. Specific Business Documents

4.1. How to Write a Business Report
4.2. How to Write a Business Memo
4.3. How to Write a Business E-mail

5. Job Application Key Business Documents

5.1. Finding a Job - Writing a Cover Letter
5.2. Writing Your CurriculumVitae